Terms of Service

Last Updated: January 10, 2026

Please read these Terms of Service carefully before using NorthEastShop. By accessing or using our service, you agree to be bound by these terms.

Acceptance of Terms

By creating an account, placing an order, or using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Account Registration

To use certain features of our service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Orders and Payment

Order Placement

When you place an order, you are making an offer to purchase products at the prices listed. We reserve the right to accept or reject any order.

Pricing

All prices are displayed in Indian Rupees (INR) and are subject to change without notice. We strive to ensure accurate pricing, but errors may occur.

Payment

Payment must be made at the time of order placement or upon delivery (for Cash on Delivery orders). We accept various payment methods as displayed during checkout.

Order Cancellation

You may cancel an order before it is confirmed or processed. Once an order is confirmed, cancellation may be subject to our cancellation policy.

Delivery

We aim to deliver orders within the estimated timeframes. However, delivery times are estimates and not guaranteed. Factors such as weather, traffic, or other circumstances may affect delivery times.

You are responsible for providing accurate delivery addresses. We are not liable for delays or failures due to incorrect address information.

Product Availability

Product availability is subject to change. If a product becomes unavailable after you place an order, we will notify you and provide options for replacement or refund.

Returns and Refunds

Our return and refund policy applies to eligible products. Please review our return policy for specific terms and conditions regarding returns and refunds.

User Conduct

You agree not to:

  • Use the service for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful code or malware
  • Interfere with the service's operation
  • Attempt to gain unauthorized access

Intellectual Property

All content on NorthEastShop, including text, graphics, logos, images, and software, is the property of NorthEastShop or its licensors and is protected by copyright and other intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, NorthEastShop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes constitutes acceptance of the modified terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms of Service, please contact us at our contact page.