Privacy Policy

Last Updated: January 10, 2026

At NorthEastShop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (phone number, email address)
  • Delivery addresses
  • Payment information (processed securely through payment gateways)
  • Order history and preferences

Automatically Collected Information

When you use our service, we automatically collect certain information, including:

  • Device information (IP address, browser type, device type)
  • Usage data (pages visited, time spent, interactions)
  • Location data (for delivery purposes, with your permission)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support
  • Improve our services and user experience
  • Send you promotional offers (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With delivery partners to fulfill your orders
  • With payment processors to process payments
  • When required by law or to protect our rights
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of promotional communications
  • Withdraw consent for data processing

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at our contact page.